Impersonation unexpectedly unavailable for some tenants
Current Status: Resolved | Last updated at March 14, 2019, 14:05 UTC
History for this incident
March 14, 201914:05 UTC
Resolved
We have applied the fix and reverted the status to prior the bug
March 14, 20199:06 UTC
Identified
The issue has been identified and a fix is being implemented.
March 14, 20199:05 UTC
Investigating
The fix is going through review and quality control process, expected to be rollout out to prod US in few hours.
March 13, 201921:56 UTC
Investigating
We have fixed this issue for many customers who filed reports for it, we are working on a solution that will cover all affected customers.
March 13, 201914:49 UTC
Investigating
Issue identified, we are working on restoring access to Impersonation feature for tenants that should have access to it.
March 13, 201914:36 UTC
Investigating
This affects US region only.
March 13, 201914:17 UTC
Investigating
We are continuing to investigate this issue.
March 13, 201914:16 UTC
Investigating
We are investigating reports of impersonation not being available in tenants that should have access to it.