Errors when accessing services
Current Status: Resolved | Last updated at September 23, 2019, 18:27 UTC
Affected environments: US-1 Preview
We have now completed our full RCA. Please see here for the full details.
History for this incident
Resolved
This incident has been resolved.
Monitoring
We have identified the root cause of the issue and have applied a permanent fix. We are currently monitoring the results of these changes.
Identified
Service for Custom Domains in our Preview cluster has been restored.
Identified
We are continuing to work on a fix for this issue.
Identified
We have identified that Custom Domains on our Preview cluster are not functioning as expected. We are investigating, and will provide updates as soon as possible.
Identified
Services have been temporarily restored as we have directed traffic from our Preview cluster into another cluster. We will continue investigating for a permanent solution.
Identified
The issue has been identified and a fix is being implemented.
Investigating
This issue is only affecting our Preview cluster, as well as our Management Dashboard.
Investigating
We are continuing to investigate this issue.
Investigating
We are continuing to investigate this issue.
Investigating
We are continuing to investigate this issue.
Investigating
We are currently investigating this issue. We will keep you posted.