Elevated Errors on Public Cloud Environments
Current Status: Resolved | Last updated at April 22, 2026, 20:15 UTC
Affected environments: EU-1 Production, AU Production, EU-1 Preview, US-3 Production, JP-1 Production, EU-2 Production, US-4 Production, UK-1 Production, CA-1 Production, US-5 Production
History for this incident
April 22, 202619:01 UTC
Resolved
Customers experienced service disruption due to a DNS misconfiguration that was inadvertently applied in preparation for infrastructure enhancement. This issue was resolved after the misconfiguration was manually corrected. We monitored the environment to ensure stability and confirmed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
April 22, 202618:29 UTC
Investigating
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.