Edge Network Services Impacted
Current Status: Resolved | Last updated at December 18, 2025, 21:09 UTC
Affected environments: CA-1 Production
A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/website/20251205_-_Edge_Provider_Upgrade_Activity_Impacting_Multiple_Cloud_Environments.pdf
History for this incident
December 5, 202510:03 UTC
Resolved
Edge networking services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
December 5, 20259:43 UTC
Monitoring
Our edge provider has implemented a fix and we are continuing to monitor to ensure no further impact
December 5, 20259:31 UTC
Investigating
We are currently investigating an incident that impacted our edge networking services. Our team is actively working to understand the root cause and mitigate the issue.