Increased Error Rates CA-1
Current Status: Resolved | Last updated at December 4, 2025, 0:16 UTC
Affected environments: CA-1 Production
A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/website/20251118_-_Increased_Errors_on_CA-1_Public_Cloud_Environment.pdf
History for this incident
November 18, 20255:57 UTC
Resolved
Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
November 18, 20255:47 UTC
Monitoring
We applied a fix for the issue. The error rates have subsided and we are monitoring the system.
November 18, 20255:26 UTC
Investigating
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.