500 errors in /api/v2/users
Current Status: Resolved | Last updated at August 6, 2017, 12:34 UTC
Affected environments: US-1 Production
History for this incident
August 6, 20170:58 UTC
Resolved
An spike in requests to our search service caused a cascading failure, resulting in 500 errors to /user/v2/api from 00:06 to 00:16 UTC. We restarted the services, ending the errors, and have seen this traffic reduce to normal levels. We will continue to investigate the root cause and identify follow-up actions.
August 6, 20170:27 UTC
Monitoring
We identified an issue in our search service causing these errors and have. The errors have stopped, but we will continue to monitor the service.
August 6, 20170:06 UTC
Investigating
We are investigating errors in the v2 users API.