All Systems Operational

About This Site

We continuously monitor the status of Auth0 and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Auth0 and do not see a notice posted, please contact us at https://support.auth0.com.

For historic uptime of the production cluster, check:
US
* Authentication API: http://uptimeb.auth0.com/1612668/history
* Authentication using Custom DB Connections & Rules: http://uptimeb.auth0.com/1737175/history
EU
* Authentication API: http://uptime.eu.auth0.com/2377379/history
* Authentication using Custom DB Connections & Rules: http://uptime.eu.auth0.com/2377380/history
AU
* Authentication API: http://uptime.au.auth0.com/2377370/history
* Authentication using Custom DB Connections & Rules: http://uptime.au.auth0.com/2377373/history

Auth0 US (PROD) Operational
Authentication API Operational
Authentication using Custom DB Connections & Rules Operational
Management API Operational
Email Delivery Operational
Auth0 US-2 (PROD) Operational
Authentication API Operational
Authentication using Custom DB Connections & Rules Operational
Management API Operational
Email Delivery Operational
Auth0 Europe (PROD) Operational
Authentication API Operational
Management API Operational
Custom DB Connections & Rules Operational
Email Delivery Operational
Auth0 Australia (PROD) Operational
Authentication API Operational
Management API Operational
Custom DB Connections & Rules Operational
Email Delivery Operational
Auth0 US (PREVIEW) Operational
Authentication API (PREVIEW) ? Operational
Authentication using Custom DB Connections & Rules (PREVIEW) ? Operational
Management API ? Operational
Email Delivery Operational
Auth0 Europe (PREVIEW) Operational
Authentication API Operational
Management API Operational
Custom DB Connections & Rules Operational
Email Delivery Operational
Auth0 Australia (PREVIEW) Operational
Authentication API Operational
Management API Operational
Custom DB Connections & Rules Operational
Email Delivery Operational
Management Dashboard (manage.auth0.com) ? Operational
Web Site (auth0.com) ? Operational
CDN (cdn.auth0.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2017

No incidents reported today.

Aug 18, 2017
Resizing user/log search cluster
Completed - The scheduled maintenance has been completed.
Aug 18, 07:37 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 18, 07:05 PDT
Aug 17, 2017
High Error Percentage in users and log search (AU)
Resolved - All back to normal. No errors have occurred in 45 minutes
Aug 17, 20:41 PDT
Monitoring - Cluster is back to a healthy state and no more errors are occurring
Aug 17, 19:57 PDT
Investigating - We are seeing a high error percentage on user and log search again
Aug 17, 19:32 PDT
Monitoring - We have restarted the search cluster and performance has normalized. We will be monitoring the performance closely.
Aug 17, 18:01 PDT
Investigating - We are currently investigating this issue.
Aug 17, 17:35 PDT
Aug 16, 2017
High rate of users and logs errors
Resolved - The incident has been resolved
Aug 16, 18:23 PDT
Monitoring - Search times and errors back to normal, will keep monitoring
Aug 16, 18:06 PDT
Investigating - We observed a high rate of users and logs errors for some users
Aug 16, 18:02 PDT
A percentage of requests with rules is failing in our US environment
Resolved - No new errors have occurred. Marking the incident as resolved
Aug 16, 12:25 PDT
Monitoring - Errors stopped after we provisioned additional capacity. We are monitoring the situation
Aug 16, 12:00 PDT
Investigating - We are currently investigating this issue.
Aug 16, 11:32 PDT
Aug 15, 2017

No incidents reported.

Aug 14, 2017
Errors in Management Dashboard
Resolved - Working version has been deployed, Management Dashboard is fully functional
Aug 14, 15:20 PDT
Identified - We have identified the issue and we are rolling back to a working version
Aug 14, 15:17 PDT
Investigating - We are investigating errors in our Management Dashboard when customers tries to switch tenants
Aug 14, 14:49 PDT
Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017
Errors in Management API v2 in US Region
Resolved - We have mitigated the errors from the increased traffic and will continue to monitor the service, while also looking at what follow-up actions are required to prevent these errors in the future.
Aug 10, 17:25 PDT
Identified - We are investigating errors in our management API resulting caused by an increase in traffic to our search servers.
Aug 10, 17:15 PDT
Aug 9, 2017
Errors in Management API in AU region
From 22:58 to 23:32 UTC (2017-08-09), an unresponsive node in our search cluster caused a portion of requests to our management API to fail with a 500 response. The unresponsive node was restarted, and we have not seen further errors since then. We will investigate the cause and determine what follow-up actions are required.
Aug 9, 18:29 PDT
Aug 8, 2017
High response times and error rates in users and logs search in Europe
Resolved - This incident has been resolved.
Aug 8, 16:05 PDT
Identified - We are performing maintenance on an ElasticSearch cluster. We expect a couple of minutes of errors in users and logs search.
Aug 8, 16:02 PDT
Aug 7, 2017

No incidents reported.

Aug 6, 2017
MFA errors in AU region
Resolved - We have deployed the fix. We will continue to monitor for further issues.
Aug 6, 18:40 PDT
Identified - We have identified a configuration issue and are working to deploy a fix.
Aug 6, 18:26 PDT
Investigating - We are investigating MFA errors in the AU region.
Aug 6, 17:40 PDT
Errors in Management API
Resolved - Our search service had a cascading failure, resulting in errors to all requests to /user/v2/api in the US PREVIEW and PROD environments from 12:06 to 12:16 UTC. We restarted the services, which ended the errors. We will continue to investigate the root cause and identify follow-up actions.
Aug 6, 05:41 PDT
Monitoring - The errors have stopped and we are continuing to monitor the service.
Aug 6, 05:25 PDT
Investigating - We are investigating errors occurring in our management API in the US environment,
Aug 6, 05:05 PDT
Aug 5, 2017
500 errors in /api/v2/users
Resolved - An spike in requests to our search service caused a cascading failure, resulting in 500 errors to /user/v2/api from 00:06 to 00:16 UTC. We restarted the services, ending the errors, and have seen this traffic reduce to normal levels. We will continue to investigate the root cause and identify follow-up actions.
Aug 5, 17:58 PDT
Monitoring - We identified an issue in our search service causing these errors and have. The errors have stopped, but we will continue to monitor the service.
Aug 5, 17:27 PDT
Investigating - We are investigating errors in the v2 users API.
Aug 5, 17:06 PDT
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