Auth0 Status

All Systems Operational

About This Site

We continuously monitor the status of Auth0 and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Auth0 and do not see a notice posted, please contact us at https://support.auth0.com.

For historic uptime of the production cluster, check:
US
* Authentication API: http://uptime.auth0.com/2316766/history
* Authentication using Custom DB Connections & Rules: http://uptime.auth0.com/2316768/history
EU
* Authentication API: http://uptime.eu.auth0.com/2377379/history
* Authentication using Custom DB Connections & Rules: http://uptime.eu.auth0.com/2377380/history
AU
* Authentication API: http://uptime.au.auth0.com/2377370/history
* Authentication using Custom DB Connections & Rules: http://uptime.au.auth0.com/2377373/history

Auth0 US (PROD) Operational

Authentication API Operational

Authentication using Custom DB Connections & Rules Operational

Management API Operational

Email Delivery Operational

Auth0 US-2 (PROD) Operational

Authentication API Operational

Authentication using Custom DB Connections & Rules Operational

Management API Operational

Email Delivery Operational

Auth0 Europe (PROD) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

Auth0 Australia (PROD) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

Auth0 US (PREVIEW) Operational

Authentication API (PREVIEW) Operational

Authentication using Custom DB Connections & Rules (PREVIEW) Operational

Management API Operational

Email Delivery Operational

Auth0 Europe (PREVIEW) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

Auth0 Australia (PREVIEW) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

Management Dashboard (manage.auth0.com) Operational

Web Site (auth0.com) Operational

CDN (cdn.auth0.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 19, 2017

No incidents reported today.

Oct 18, 2017

Authentication API and Search API Issues due to AWS connectivity

Resolved - This incident has been resolved.
Oct 18, 23:24 UTC

Monitoring - Response team pointed DNS back to primary datacenter and will be monitoring over the next few hours in case the issue comes up again. All components are restored.
Oct 18, 21:54 UTC

Update - Connectivity issues in AWS seem to be resolved. Response team is switching back to primary DC to fully recover the services and will continue to monitor.
Oct 18, 21:45 UTC

Identified - Failover was successful. Logins and dashboard are working. Search API is not recovered yet.
Oct 18, 21:20 UTC

Update - We activated the failover region. Issue seems to be related to AWS connectivity issues https://status.aws.amazon.com/
Oct 18, 21:15 UTC

Investigating - We are seeing timeouts when processing authentication requests
Oct 18, 20:47 UTC

High error rates in user search in the US environment

Resolved - Indexing has been stabilized and errors are back to normal.
Oct 18, 15:22 UTC

Investigating - Indexing still falling behind. We are still investigating.
Oct 18, 14:39 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 18, 14:16 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 14:02 UTC

Identified - Indexing is caught up and errors have subsided. We are still looking for the root cause.
Oct 18, 13:45 UTC

Investigating - We have identified another delay and we are investigating.
Oct 18, 13:19 UTC

High error rates in user search in the US environment

Resolved - Indexing has caught up. We will continue to monitor.
Oct 18, 13:11 UTC

Identified - We identified an indexing delay and we are investigating.
Oct 18, 13:00 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 12:56 UTC

Investigating - We are currently investigating this issue.
Oct 18, 12:51 UTC

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

Errors accessing Auth0 using Lock in EU

Postmortem - Read details
Oct 12, 20:23 UTC

Resolved - This was because of a incorrect configuration change. We are looking into why the error happened
Oct 11, 14:51 UTC

Spike in user search errors in the US environment

Resolved - This incident has been resolved.
Oct 11, 10:59 UTC

Investigating - We are currently investigating this issue.
Oct 11, 10:49 UTC

Oct 10, 2017

No incidents reported.

Oct 9, 2017

Errors in the user search endpoints in the EU region

Resolved - This incident has been resolved.
Oct 9, 12:42 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 12:40 UTC

Investigating - We are currently investigating this issue.
Oct 9, 12:34 UTC

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.

Oct 5, 2017

No incidents reported.