Tenant Dashboards unavailable
Current Status: Resolved | Last updated at December 4, 2025, 21:42 UTC
Affected environments: US-5 Production, JP-1 Production, US-4 Production, EU-2 Production, US-3 Production, US-1 Production, EU-1 Production
A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/website/20251120_-_Manage_Dashboard_Impacted_in_Multiple_Public_Cloud_Environments.pdf
History for this incident
Resolved
Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your tenant members.
Monitoring
We have identified the root cause of the issue and have performed a rollback to the affected environment. We are seeing recovery after our rollback and are monitoring to ensure full stability. We will continue to update every 30 minutes.
Monitoring
We have identified the root cause of the issue and have performed a rollback to the affected environment. We are seeing recovery after our rollback and are monitoring to ensure full stability. We will continue to update every 30 minutes.
Investigating
We are currently investigating an incident that is impacting our Dashboard services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.