Manage Dashboard is Inaccessible
Current Status: Resolved | Last updated at July 18, 2024, 16:46 UTC
Affected environments: EU-1 Production, AU Production, US-1 Production, US-3 Production, JP-1 Production, EU-2 Production, US-4 Production, UK-1 Production
A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/website/20240706-Availability_Issues_in_Manage_and_FGA_Dashboard_Services.pdf
History for this incident
July 6, 202410:15 UTC
Resolved
Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
July 6, 202410:09 UTC
Monitoring
We applied a fix for the issue and are monitoring the system.
July 6, 202410:05 UTC
Identified
The issue has been identified and a fix is being implemented.
July 6, 20249:27 UTC
Investigating
We are currently investigating an incident that impacted our Manage services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.