Service disruption in US-3 environments
Current Status: Resolved | Last updated at August 11, 2022, 0:22 UTC
Affected environments: US-3 Production, US-3 Preview
A root-cause analysis for our 28th July, 2022 issue has been performed and is now available at
https://cdn.auth0.com/blog/20220728_Service_Disruption_in_the_US3_environment.pdf
History for this incident
July 28, 202218:26 UTC
Resolved
This issue has now been resolved and service has been restored. A root cause analysis (RCA) will be posted here within 14 days. We apologize for the impact this has had on you and your users.
July 28, 202218:03 UTC
Monitoring
We have identified an issue impacting an availability zone with our Cloud Provider. We are seeing signs of recovery and are continuing to monitor the situation. We will provide another update within the next 30 minutes.
July 28, 202217:28 UTC
Investigating
We are currently investigating a service disruption in our US-3 environment. More information will be provided shortly.