Impacted Functionality on Auth0 Dashboard
Current Status: Resolved | Last updated at October 24, 2025, 1:07 UTC
Affected environments: US-5 Production, JP-1 Production, US-4 Production, UK-1 Production, CA-1 Production, EU-2 Production, US-3 Production, US-1 Production, EU-1 Production, AU Production
A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/blog/20251009_-_Manage_Auth0_Unavailable_on_Multiple_Public_Cloud_Environments.pdf
History for this incident
Resolved
Services has been restored. We will continue to monitor the environment to ensure the issue does not reoccur. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you.
Monitoring
We have identified the root cause of the issue and have performed a rollback to the affected environment. Users would not have been able to use the Auth0 Dashboard during the impact window. We are seeing recovery after our rollback and are monitoring to ensure full stability. We will continue to update every 15 minutes.
Investigating
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.