Increased Errors for Auth0 Dashboard
Current Status: Resolved | Last updated at April 30, 2025, 18:38 UTC
Affected environments: US-5 Production, JP-1 Production, US-4 Production, UK-1 Production, CA-1 Production, EU-2 Production, US-3 Production, US-1 Production, EU-1 Production, AU Production
A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/website/20250417_Google_Login_Errors_for_Auth0_Dashboard.pdf
History for this incident
Resolved
Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
Monitoring
We applied a fix for the issue and are monitoring the system.
Identified
Our team is continuing to review the results of mitigation actions that were taken for all impacted environments. While we are still seeing this issue we are working urgently to completely resolve this. We will post another update here in approximately 15 minutes.
Identified
Our mitigation actions are now underway and it will take several minutes for these actions to complete. We will confirm here with additional updates in approximately 15 minutes.
Identified
Our Engineering team has identified and isolated the root cause of this issue. We are working urgently on mitigation actions to address this and we will post further updates here in approximately 15 minutes our efforts progress.
Investigating
We are investigating an incident that impacted logins to the Auth0 dashboard with Google as the identity provider. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.