Manage Dashboard Issues
Current Status: Resolved | Last updated at October 12, 2024, 0:01 UTC
Affected environments: JP-1 Production, US-4 Production, UK-1 Production, CA-1 Production, EU-2 Production, US-3 Production, US-1 Production, EU-1 Production, AU Production
A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/blog/2024-09-30-2024-10-09_-_Service_Disruptions_for_Auth0_Dashboard.pdf
History for this incident
Resolved
Services have been restored and are functioning as expected. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
Monitoring
Our team is continuing to monitor, however we have not seen any new recurrence of this issue and manage dashboard services for customers are continuing to function as expected.
Monitoring
Services have now recovered and our Engineering team is continuing to monitor this issue. Manage dashboard is now functioning as expected.
Identified
Our Engineering team has identified the errors which were causing issues on our manage dashboard service. We will post additional updates here shortly.
Investigating
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.