[Major] Elevated errors on logins with Rules and Custom Databases
Current Status: Resolved | Last updated at October 2, 2018, 12:40 UTC
Affected environments: EU-1 Preview
History for this incident
October 2, 201812:40 UTC
Resolved
This incident has been resolved.
October 2, 201812:15 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
October 2, 201811:56 UTC
Identified
The issue has been identified and a fix is being implemented.
October 2, 20185:30 UTC
Investigating
A small percentage of authentication transactions that use Rules and/or Custom Database Connections is failing to process correctly. The team is currently investigating the root cause. We'll keep you updated.