We have detected an issue with loading user details in Auth0 Management Dashboard
Current Status: Resolved | Last updated at May 20, 2025, 3:49 UTC
Affected environments: US-5 Production, JP-1 Production, US-4 Production, UK-1 Production, CA-1 Production, EU-2 Production, US-3 Production, US-1 Production, EU-1 Production, AU Production
History for this incident
May 20, 20253:47 UTC
Resolved
Services has been restored. Auth0 management dashboard user details page is working as expected.
May 20, 20253:00 UTC
Monitoring
We applied a fix for the issue and are monitoring the system. Please clear the cache of the browser and refresh the page to have the fix loaded.
May 20, 20252:13 UTC
Investigating
We continue to investigate an issue that is impacting our Auth0 Management Dashboard. Auth0 tenant administrators are currently unable to load user details in the UI. Customers are advised to use Auth0 management API endpoints to retrieve and manage user profiles.
May 19, 202523:58 UTC
Investigating
We are currently investigating an issue that is impacting our Auth0 Management Dashboard. Auth0 tenant administrators are currently unable to load user details in the UI.