Increased Errors for Customers Using SMTP for Email Delivery
Current Status: Resolved | Last updated at December 11, 2019, 23:24 UTC
Affected environments: US-1 Preview, US-1 Production, EU-1 Production, AU Production, EU-1 Preview, AU Preview
History for this incident
December 11, 201923:23 UTC
Resolved
This incident has been resolved.
December 11, 201923:17 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
December 11, 201922:58 UTC
Identified
We are continuing to work on a fix for this issue.
December 11, 201922:33 UTC
Identified
We are still working on the remediation.
December 11, 201921:29 UTC
Identified
For a small percentage of customers who have configured their email provider as SMTP provider, we are currently experiencing errors in sending emails via these configured SMTP interfaces. We have identified the cause and are working on remediation.