Elevated Errors in Manage Dashboard
Current Status: Resolved | Last updated at February 28, 2025, 16:59 UTC
Affected environments: JP-1 Production, US-4 Production, UK-1 Production, CA-1 Production, EU-2 Production, US-3 Production, US-1 Production, EU-1 Production, AU Production
History for this incident
February 28, 202516:59 UTC
Resolved
Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
February 28, 202516:38 UTC
Monitoring
We are continuing to monitor for any further issues.
February 28, 202516:27 UTC
Monitoring
Users may have experienced an issue where administrators have partial account visibility when accessing the Manage Dashboard. We have identified the root cause and applied a fix. There is no active impact and we are continuing to monitor the situation.
February 28, 202516:06 UTC
Investigating
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.