Increased error rates in EU-1 environment for Actions
Current Status: Resolved | Last updated at May 31, 2023, 23:18 UTC
Affected environments: EU-1 Production, EU-1 Preview
A root-cause analysis for this issue has been performed and is now available: https://cdn.auth0.com/blog/20230518-IncreasedErrorsinEUEnvironmentforActions.pdf.
History for this incident
Resolved
This issue has now been resolved. We'll post a root cause analysis in 14 days. We sincerely apologize for any impact on you and your users.
Monitoring
We are no longer seeing errors and are continuing to monitor the situation. We will provide another update within the next 15 minutes.
Identified
We have identified the issue and are working on mitigation.
Investigating
We are continuing to investigate the issue. The next update is in 15 minutes.
Investigating
We are investigating an issue impacting users’ inability to authenticate due to an RPC error in Actions runtime. The issue is currently isolated to users on Node18, which is in Beta Status. As an immediate fix, we recommend reverting the Actions to Node16. We will provide more information in the next 15 minutes.