Errors on EU-1 Public Cloud
Current Status: Resolved | Last updated at May 1, 2025, 20:28 UTC
Affected environments: EU-1 Production
We have isolated that this issue was caused by a misconfiguration. Any customers who require further assistance should contact our Support teams and refer to the following article which provides guidance on end of life rollout for mandatory use of SNI at - https://support.auth0.com/help/s/article/End-of-Life-Rollout-for-Mandatory-Use-of-SNI-for-HTTPS-Requests
History for this incident
Resolved
Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
Monitoring
We applied a fix for the issue and are monitoring the system.
Investigating
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.