Errors in EU-1 Public Cloud
Current Status: Resolved | Last updated at September 10, 2025, 19:41 UTC
Affected environments: EU-1 Production
History for this incident
September 10, 202519:36 UTC
Resolved
Our Engineering team has confirmed that the issue was due to a configuration set by the customer. We are resolving this incident, and our Support teams will continue to work on assisting our customers with improving these errors.
September 10, 202519:25 UTC
Identified
We have determined that impact is limited to a single customer environment. Our Engineering team has confirmed that the issue was due to a configuration set by the customer and we are working with them directly to mitigate the issue.
September 10, 202519:07 UTC
Investigating
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.