Elevated response times across Auth0
Current Status: Resolved | Last updated at December 23, 2021, 19:33 UTC
Affected environments: US-1 Preview, EU-1 Production, AU Production, US-1 Production, EU-1 Preview, AU Preview, US-3 Production, US-3 Preview, JP-1 Production, JP-1 Preview
A root-cause analysis for this issue has been performed and is now available at https://cdn.auth0.com/blog/Elevated_response_times_across_all_environments.pdf
History for this incident
December 16, 202121:14 UTC
Resolved
Service has been restored. A root cause analysis (RCA) will be posted here within 14 days. We apologize for any impact this had on you and your users.
December 16, 202120:52 UTC
Monitoring
Our services have recovered and we are no longer presenting high latency. Our Engineers are monitoring the stability of our services.
December 16, 202120:32 UTC
Investigating
Our Engineers have identified elevated response times across Auth0. Those impacted might experience increased latency when reaching out to our APIs. We are investigating. Next update will be provided within 30 minutes.