[Feature Disruption] User Search API in US
Current Status: Resolved | Last updated at January 15, 2018, 19:30 UTC
Affected environments: US-1 Preview, US-1 Production
History for this incident
January 15, 201819:30 UTC
Resolved
This incident has been resolved.
January 15, 201819:00 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
January 15, 201818:32 UTC
Identified
The issue on user search is identified, some delays are still ocurring
January 15, 201816:33 UTC
Investigating
A percentage of requests to the Search API are failing. This does not affect authentication transactions unless you are using the Search API via a Rule or as part of your login flow. The Search API is a replica of the primary store. Generally, it is not a good practice to add this dependency as part of a critical flow of your system. We recommend using the Get Users by Email API instead (https://auth0.com/docs/api/management/v2#!/Users_By_Email/get_users_by_email) or Get User by ID to avoid using Search for a critical flow.