[Feature Disruption] User Indexing Delays impacting Search API
Current Status: Resolved | Last updated at October 16, 2019, 18:13 UTC
Affected environments: US-1 Preview, US-1 Production
This incident has been resolved. Our Engineering team has finished documenting the Root Cause Analysis:
History for this incident
October 2, 201918:57 UTC
Resolved
This incident has been resolved.
October 2, 201918:54 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
October 2, 201918:54 UTC
Identified
The issue has been identified and a fix is being implemented.
October 2, 201918:52 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
October 2, 201918:20 UTC
Identified
The issue has been identified and a fix is being implemented.
October 2, 201918:10 UTC
Investigating
Our user index processing pipeline is running behind. Queries to the Search API will return stale results until the system is caught up. We will post an update with an ETA as soon as possible.