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Management Service Disruption on Multiple Public Cloud Environments

Current status of incident

Management Service Disruption on Multiple Public Cloud Environments

Current Status: Resolved | Last updated at March 12, 2026, 1:25 UTC

Affected environments: US-1 Production, US-3 Production, US-4 Production, US-5 Production

A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/blog/20260302_-_Management_Service_Disruption_on_Multiple_Public_Cloud_Environments.pdf


History for this incident

February 23, 202616:30 UTC

Resolved

Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

February 23, 202615:30 UTC

Identified

Additional Public Cloud environments are seeing restoration of service. Our efforts towards full restoration is ongoing. We'll continue to provide updates as changes in status occur.

February 23, 202614:30 UTC

Identified

Services have been restored for a subset of Public Cloud customers. Restoration efforts are ongoing for full recovery. We will continue to provide updates as our status changes.

February 20, 202621:00 UTC

Investigating

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.