Increased Error Rates in US-3 Public Cloud
Current Status: Resolved | Last updated at November 9, 2023, 19:02 UTC
Affected environments: US-3 Production, US-3 Preview
A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/website/incident-20231030.pdf
History for this incident
October 30, 202311:16 UTC
Resolved
Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on your and your users.
October 30, 202311:15 UTC
Monitoring
Our Engineering team has identified the issue and is monitoring the situation. Errors have subsided and the impact has been mitigated.
October 30, 20238:00 UTC
Investigating
We have identified an increase in error rates which impacted authentication flows in our US-3 Public Cloud environment. Our Engineering team is reviewing this issue.